Average Reviews:
(More customer reviews)I bought this unit for my son for Christmas for use with his Ipod Nano 5G. According to the Apple website, these two products are compatible. However, when my 10-year old plugged it in with much excitement on Christmas morning, the unit did not work. After multiple attempts to call XtremeMac (aka Memorex), their phone lines were too busy to put my call in the queue, and I had to keep calling back. This was my first clue that this was not going to have a happy ending.... I finally contacted a real person, who promptly hung up on me. I called back again only to be disconnected, again. On the third attempt, I talked to a real person who told me that my problem was that the unit was not compatible with the Nano 5G! The hot Nano currently being sold by Apple. What! Since there is actually nothing wrong with the unit, I am not able to return it. The extremely polite Indian man informed me that this was my problem, not his. He does have a very good point. However, I did wish him good luck in getting a new job when his current employer went out of business due to poor customer service. The bottom line is do not buy any product made by XtremeMac.
Click Here to see more reviews about: XtremeMac Luna Voyager for iPhone/iPod - Black
Click here for more information about XtremeMac Luna Voyager for iPhone/iPod - Black
0 comments:
Post a Comment