Average Reviews:
(More customer reviews)The best thing that I can say about this is that other reviewers on this site shared my opinions about how terrible this product really is. At least I know that it wasn't something that I did wrong!
This product is really terrible and it gets one star simply because there is no option to give it zero stars.
First, the set up instructions are totally worthless. No text, just pictures that don't explain the details at all.
The cable fitting is on the back of the set which requires that the set be not installed against the wall, and it means that the set cannot be mounted flush with a kitchen cabinent. That's bad design for an under-the-counter unit. I went to Radio Shack and purchased a little 90 degree angle coaxial cable adapter that helped somewhat, but it didn't totally solve the problem. But I shouldn't have had to do that.
Then there's the channel setup. That's a nightmare. The auto scan doesn't work very well, and it assigns channels to weird frequencies. It misses some of the channels and there appears to be no way to recapture them manually. Those channels that are located by the auto scan are not tuned precisely and the manual fine tuning adjustment is very cumbersome, and it must be redone for every frequency. I worked on it for a couple of hours before I had to take a break, and I'm still not even half way done. It might have gone faster if there had been any instructions, but of course, there weren't any.
Several other reviewers noted that this TV won't work with digital cable. I don't know about that because there are no instructions!
There is no contact information included for a technical assistance telephone line. Some of the other reviewers noted that they had called customer assistance. Hooray for them, because there was no contact information included in my package. The company must have been so overwhelmed with customer assistance calls that they stopped giving out the number.
If that were not enough, after all of that, the picture screen died after less than 24 hours of use. That could simply be a sample defect, certainly, but combined with all of the other problems I am very discouraged. Of course, there is no warranty information included and no information of where to send the product for service or exchange, which happens to be the reason why I checked here on line. I still haven't located the contact information, but at least I found this review site where I can warn the world about this stupid set.
All in all, I must say AVOID THIS PRODUCT LIKE THE PLAUGE.
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Gpx KCL8806DT Under Counter 7 Inch LCD T
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